Have you been struggling to get your freight moved for a fair price but also at a high level of service?
Remember, there are MORE solutions today than ever but not every choice gives you the same value and bang for your buck. Here are some tips on how to choose one of the good trucking companies!
- Everybody runs out of capacity at some point, asset based and brokers. Make sure you pick a company that can provide consistent capacity at a consistent and fair price.
Quality over Quantity:
- You really do get what you pay for. Yes, its a cliche but its true in every industry, especially highly competitive industries with multiple options.
- Whats it worth to YOU? Does your freight require special handling, expedited and guaranteed delivery service or a variety of other extras? You need to make sure you make these things clear and, when necessary, pay extra for those services. If you skim on these things, you are liable to get burned.
- Not all freight brokers are bad, not all trucking companies are great. Its tough to find a good carrier, period, whether they own their trucks or not. When you get one, stay loyal to them and they will do the same to you. Saving a few bucks to get rid of a great carrier can often come back to bite you as capacity tightens.
- Big companies offer a lot of solutions but dont forget the mid-sized guys. Medium truckload carriers often times carve their business out of strong customer service and some niche business types. They need customers who value this and they will show you that through their service and dedication.
- Procurement teams and bid analysts will listen to you if you have a strong carrier, even if their rate is a little higher. Cost drives bids, service drives the business. Dont forget to relay VALUE to your procurement and bid teams when its time to evaluate next year's carriers. You could end up with a big, cheap mess if you dont.
- Find people you like to work with, they will work FOR YOU. Freight is hectic and time sensitive and stressful. When you find a company that you like, let them know that. They will work harder for you and you will get your job done easier.
Freight Brokers and trucking companies in our industry have earned a bad reputation - but that doesn't mean you shouldn't be actively searching for a competent well established carrier with a good reputation. They ARE out there and I'm sure they would be more than willing to give you a quote!